Replacement bins

What to do if your bin is lost, damaged or stolen

Request a replacement bin
Data protection
1. Fenland District Council will use the information you give on this form to process your request for service. In certain cases, your data will be shared with our trusted partners (third parties) to fulfil your request. Your information will be stored securely in accordance with our privacy and data retention policies. Please visit www.fenland.gov.uk/privacy for more information.
2. Please tick the box to consent for your data to be used:*
Before you start
1. You may need a replacement bin if it has:
  
  - become lost
  - been stolen
  - been significantly damaged
  - fallen into our collection lorry
  
  If your bin is lost or stolen, we suggest waiting two weeks before requesting a new one. This is because most missing bins turn up during this time. We can give you sacks in the meantime to tide you over.
  
  Please note that if you require a replacement bin this will be subject to a delivery charge of £36 per bin.
Your details
1. Name:*
2. Email address:
3. Telephone number:*
Address
1. This should be the address of the missing bin
2. House name or number:*
3. Street:*
4. Town:*
5. Postcode:*
Your request
1. Which bin needs replacing?*
2. Why do you need a replacement bin?*
3. When did this happen?
  If you don't know the exact date or this is not applicable, leave this blank
4. Please explain what has happened. If your bin is damaged, please also describe the nature of the damage:*
Declaration
1. Please read each statement below and tick to confirm that you agree and understand it
2. I understand replacement bins remain the responsibility of the Council to replace in cases of normal wear and tear:*
3. All bins, including replacements, relate to the property and should remain at this property even if the current occupier moves elsewhere:*
4. I am allowed to mark bins with my house name or number for easy identification:*
5. If my missing bin returns to the property, I agree to contact the Council for it to be removed:
  
  You only need to tick this statement if you have reported your bin as missing, lost or stolen
Once you have submitted your report, we will contact you within five working days to discuss your request. We will also arrange for temporary sacks to be sent to your property to tide you over.

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Replacement bins