Make a complaint

We take complaints very seriously and will ensure they are investigated properly

You can complain to us if you think we've done something wrong, failed to provide a service or not followed correct procedures.

Our formal complaints procedure can be up to three stages long. It is explained in full in our 3Cs pack (PDF) [765KB] .

We will acknowledge your complaint within five working days.

Data protection
1. Fenland District Council will use the information you give on this form to process your request for service. In certain cases, your data will be shared with our trusted partners (third parties) to fulfil your request. Your information will be stored securely in accordance with our privacy and data retention policies. Please visit www.fenland.gov.uk/privacy for more information.
2. Please tick the box to consent for your data to be used:
Make a complaint
Your details
1. Full name (including title):
2. Email:
3. Telephone number:
Your address
1. Property name/number:
2. Street:
3. Town:
4. Postcode
Your complaint
1. Please explain your complaint in full:
2. If you have a document that you would like to provide which relates to your complaint, please upload it below.
3. Document 1 (optional)
4. Have you spoken to anyone at Fenland District Council already about this issue?
5. Who did you speak to? (optional)
6. I would prefer to be contacted by:

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